On this episode of Community Pulse, Jason and Mary talk to Jono Bacon, Community Strategist and Leader, and author of The Art of Community. Jono joined Canonical in 2006 as a Community Manager, which provided a “stomping ground” for him to learn how to build good communities. It was here that he learned there is value in those individuals who can understand the interesting “connective tissue” between the people and the product.
Throughout this 40 minute podcast, we’ll touch on the difference between “read” and “write” communities, how difficult (and important!) it is for us to define our role, how to deal with our harshest critics, and more.
Jono Bacon is a leading community manager, speaker, author, and podcaster. He is the founder of Jono Bacon Consulting which provides community strategy/execution, developer workflow, and other services. He also previously served as director of community at GitHub, Canonical, XPRIZE, OpenAdvantage. His clients include Huawei, GitLab, Microsoft, Sony Mobile, Deutsche Bank, HackerOne, Mattermost, SAP, data.world, Creative Commons, and others. He is the author of the critically-acclaimed The Art of Community, is a columnist for Forbes and opensource.com, founder of the Community Leadership Summit, and co-founder of the Bad Voltage and LugRadio podcasts.