On this episode of Community Pulse, Jason and Mary talk to Jono Bacon, Community Strategist and Leader, and author of The Art of Community. Jono joined Canonical in 2006 as a Community Manager, which provided a “stomping ground” for him to learn how to build good communities. It was here that he learned there is value in those individuals who can understand the interesting “connective tissue” between the people and the product.
Throughout this 40 minute podcast, we’ll touch on the difference between “read” and “write” communities, how difficult (and important!) it is for us to define our role, how to deal with our harshest critics, and more.
Jono Bacon is a leading community manager, speaker, author, and podcaster. He is the founder of Jono Bacon Consulting which provides community strategy/execution, developer workflow, and other services. He also previously served as director of community at GitHub, Canonical, XPRIZE, OpenAdvantage. His clients include Huawei, GitLab, Microsoft, Sony Mobile, Deutsche Bank, HackerOne, Mattermost, SAP, data.world, Creative Commons, and others. He is the author of the critically-acclaimed The Art of Community, is a columnist for Forbes and opensource.com, founder of the Community Leadership Summit, and co-founder of the Bad Voltage and LugRadio podcasts.
Senior Cloud Ops Advocate at Microsoft. Jason Hand writes, presents, and coaches on the principles and nuance of DevOps, Site Reliability Engineering, and modern incident management practices. Named “DevOps Evangelist of the Year” by DevOps.com in 2016, Jason recently authored a new book on the topic of Site Reliability Engineering. In addition to SRE, Jason has authored books with O’Reilly Media on the subject of post-incident reviews and Chatops. DevOpsDays Rockies organizer and host of the Front-range Site Reliability Meetup, Jason is dedicated to the latest trends in technology, sharing the lessons learned, and helping people continuously improve their IT and software development practices.
Mary Thengvall is a connector of people at heart, both personally and professionally. She loves digging into the strategy of how to build and foster communities, and has been working with various developer communities for over 10 years. After several years of building community programs at O’Reilly Media, Chef Software, and SparkPost, she’s now consulting for companies looking to build out a Developer Relations strategy. She’s also the author of the first book on Developer Relations: The Business Value of Developer Relations (© 2018, Apress)